Service Population:

Recovery, Reentry & Justice-Impacted Individuals in Baltimore City

We are building RISE OS in Baltimore, to start, because the city is actively working to close one of the widest digital divides in the nation. Guided by the Baltimore City Digital Equity Framework (2024–2029), RISE OS is designed to extend these efforts directly into communities impacted by the criminal justice system and engaged in recovery.

Baltimore City Office of Information and Technology, Broadband and Digital Equity. (2023). Baltimore City’s Digital Equity Framework 2.0. Baltimore City Office of Information and Technology.

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Operating Philosophy

Digital literacy as a pathway to reintegration and independence.

• Curriculum

Projected Outcomes

Year 1 Targets

Enrollment: 60 participants across 3 cohortsDemographic Distribution: 60% reentry population, 40% recovery population

RISE OS is designed to generate impact at both the individual and systems level. Within the first six months, participants build strong digital confidence, advance from basic to intermediate computer skills, secure reliable access to devices and internet, and strengthen peer connections that reduce isolation and support stability. Participants also exit the program with professional portfolios, job search tools, and increased interview readiness, positioning them for meaningful employment.At the employer and community level, RISE OS advances advocacy and education around second-chance and recovery-friendly workforce practices. We anticipate that most employer partners will adopt inclusive hiring policies, with some offering ongoing workplace accommodations, professional development opportunities and mentorship for affected populations.Together, these shifts contribute to broader systems change—improving employer attitudes, supporting policy advocacy, and fostering long-term community healing through equitable access to opportunity.

Completion Rate: 80% (50 participants complete full program)

Digital Literacy Achievements:

Improved digital confidence & reduced isolation and digital shock.

Curriculum

RISE OS is delivered through a flexible, blended learning model designed to meet participants where they are. The program combines guided, self-paced coursework hosted on trusted platforms such as MONET, Alison, Udemy, and Google with facilitator-supported learning, regular check-ins, and proctored milestones to ensure progress and accountability.Participants reinforce what they learn through knowledge-check quizzes, hands-on in-class projects, and collaborative activities, culminating in a capstone or digital portfolio project that demonstrates real-world skills, readiness, and growth. This approach balances independence with support—building confidence, competence, and momentum toward personal and professional goals.

Resource Partners